FABULONDON

1. Terms & Conditions

These terms and conditions contain legal obligations and FABULONDON encourages you to read them carefully. It is under these terms and conditions that bookings are made and accepted by FABULONDON. Unless otherwise started, any purchases madethrough www.fabulondon.com are subject to these Terms & Conditions, when an individual make a booking it will be deemed they have accepted the terms & conditions on behalf of all individuals included in the booking and you consent to these terms & conditions by using www.fabulondon.com. Under no circumstances will any alterations or variations to these terms & conditions be in effect unless made in writing by and under the authority of FABULONDON.

 

2. Pricing, Payments, Cancellations / No shows & Amendments to bookings

     2.1 Pricing

a) Prices & Exchange rates - Prices are correct at the time of quoting, converted at the prevailing foreign-exchange rate as set by FABULONDON.

b) Price changes - the prices appearing on the website are the current rates and can change with no prior notice. Once a traveller has booked a FABULONDON Tour, the traveler will not be required to pay any difference in the event of a price increase and FABULONDON will not refund the balance of any price reduction.

c) Child bookings - proof of age must be available for inspection on the day of travel. If a traveler is identified as not qualifying for a child price (if a child price is available for the tour), the traveler will be required to provide the balance of difference between the adult rate and child rate for the tour before being permitted to start the trip.

d) Prices do not include:

1. Tips & Gratuities - If you are happy with the services provided by your local guide a tip - though not compulsory - is appropriate. While it may not be customary to you, it is of great significance to the people who will take care of you during your travels, inspires excellent service, and is an entrenched feature of the tourism industry across the world. Please consider this when budgeting for your extra expenses on this trip.

2. Items of a personal nature - including snacks, meals and drinks not outlined as an inclusion in the inclusions section of the tour information provided.3. Baggage and personal insurance - it is highly recommended that each traveler obtain adequate insurance for their travel including the FABULONDON walk/s they have booked.

      2.2 PAYMENTS

      Payments must be made online with PayPal or Bank account

      2.3 Cancellations and Refunds

      Unless otherwise specified the cancellation policy is as follows:

1. Cancellations made more than 2 days prior to travel receive a 75% refund.

2. Cancellations made 2 days or less prior to travel attract a 100%cancellation fee.

b) Unused portions of tours - No refund is provided for any unused portion of a tour (including the entire tour in the event a traveler does not commence at the designated start point of the tour).

      2.4 Amendments to bookings

  a) It is not possible to make changes to existing bookings. The original booking must be cancelled and a new booking made. Prices applying to the new booking will be the price at the time the new booking is made. Cancellation charges may apply - refer to 2.3 Cancellations / Refunds.

 

3. Confirmation

a) Confirmation - upon receipt of full payment, FABULONDON will issue a confirmation for the tour booked via email. Bookings cannot be received from any individual without supplying an email address, we recommend you visit www.hotmail.com or www.yahoo.com to set up an email address if you do not have one.

1. Credit Card - The credit card used to purchase the tour.

2. Photo ID - Each traveler must have photo ID for positive identification to avoid any fraudu8lent claims on tours provided. Any traveller not listed on the voucher will be not be permitted to travel on the trip.

 

 4. Your FABULONDON Tour

4.1 Traveller confirmation. The leader traveller is required to contact FABULONDON 24 hours prior to the start of their tour on the number provided on the voucher within the hours outlined. Failure to do so can lead to the cancellation of the tour.

4.2 Timeliness. It is recommended that you plan to arrive at least 10 minutes prior to the start of the tour.

4.3 Your responsibilityThe traveler making the booking is responsible for their own and parties actions. If FABULONDON  deems your or your parties actions to cause danger to other travelers or our staff, intervene with other clients enjoyment of the trip or be deemed to be offensive to the local communities and cultures we visit Urban Adventures Limited and the local Urban Adventures Partner reserve the right to remove you from the tour effectively immediately. No refund will be supplied.

 

5. Information Accuracy

The leader traveler is responsible for providing accurate information during the booking process. FABULONDON reserves the right to cancel any bookings if inaccurate information is provided including (but not exclusive to):

1. Traveler name(s)

2. Traveler birth date(s)

3. Hotel details

4. Email address

 

6. Travel insurance

a) It is a requirement that all travelers doing a FABULONDON Tour have valid and comprehensive travel insurance. FABULONDON can't be held responsible for any liability, expenses or losses you incur as a result of being inadequately insured. We strongly recommend that at the time of booking a comprehensive travel insurance policy is purchased. FABULONDON reserves the right to refuse service to any travelers who cannot provide evidence of travel insurance at the beginning of their FABULONDON Tour.

 

7. Passports & Visas

a) Unless traveling domestically, traveler(s) must carry a valid passport and have obtained the appropriate visas when travelling with FABULONDON. Please ensure your passport is valid for 6 months beyond the duration of the trip. It is the traveler(s) responsibility to ensure that you are in possession of the correct visas for your holiday. FABULONDON cannot accept responsibility if you are refused entry to a country because you lack the correct visa documentation.

 

8. Complaints

a) Should you have a complaint about your FABULONDON tour, we urge you to discuss this at the time with your FABULONDON Tour Guide. In the event you wish to complain further, please contact FABULONDON in writing within 30 days or travel. Complaints received outside this time frame will not be considered.

 

9. Terms of use

a) By using fabulondon.wix.com/fabulondon the traveller agrees to be bound by the conditions outlined in these terms and conditions.

b) By engaging with FABULONDON the traveller agrees to do so for lawful purposes only.

c) When engaging with FABULONDON the traveler agrees to do so for personal purposes and not for their own personal commercial gain and will not enter into or provide fraudulent requests or information to FABULONDON.

 

10. Disclaimers & Limitations of Liability

a) FABULONDON shall not be liable for injury, damage, loss, accident, delay or irregularity, liability or expense to person or property.

b)FABULONDON accepts no responsibility for any sickness, acts of crime, labour disputes, government actions, acts of war and/or terrorism, weather conditions, defect in any vehicle of transportation or for any misadventure or casualty or any other causes beyond their control.

c) FABULONDONmaintains information that is accurate to the best of our knowledge however does not warrant that content and information provided on www.fabulondon.com will be without error and that functionality of the websites uninterrupted or without error.

d)FABULONDON will not accept responsibility or liability for any traveller who contravenes any law or regulation of any country visited.